Welcome to Roco, a cozy haven for coffee lovers! Before you embark on your caffeinated journey with us, please take a moment to read through our terms and conditions

Ordering and Payment:

1. When placing an order, kindly provide accurate and up-to-date information.
2. We accept various payment methods such as cash, credit cards, and mobile wallets. However, we do not offer refunds once the transaction is complete.
3. Prices are displayed in USD and include applicable taxes.

Store Policies

1. Our opening hours may vary, so make sure to check our website or give us a call before visiting.
2. All customers must maintain respectful behavior towards our staff and fellow patrons.
   Smoking is strictly prohibited within our premises, including designated outdoor seating areas.
3. Only service animals are allowed inside the coffee shop.

Product Availability and Quality:

1. While we strive to maintain a consistent menu, product availability may vary due to seasonal changes or unforeseen circumstances.
2. We use high-quality ingredients to ensure a delightful experience; however, please be aware that we cannot guarantee allergen-free options due to the possibility of cross-contamination in our kitchen. We take necessary precautions to prevent it, but we advise customers with severe allergies to exercise caution when consuming our products.

Payment and Refunds:

We accept various forms of payment, including cash, credit cards, and mobile payments. Please note that we do not accept personal checks.

Privacy policy

We advice you to read our privacy policy carefully and clearly to understand the process of collecting personal information.

At Roco Cafe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or using our platform, you agree to the terms outlined in this policy.

Definition of “personal Information”

“personal information” is any information that identifies, or could be reasonably associated with, an individual and their household. This may include, for example, your name, contact information, email address, and information relating to your account with us (as the case may be). It may also include other types of more technical information, but only when this information can identify you as an individual. Please note that the definition of personal information may differ in various jurisdictions.

What personal information do we collect?

1. Personal Information: We may ask you to provide personal information such as your name, email address, phone number, or postal address. Rest assured that we only collect this information with your consent and for legitimate purposes related to our services. 
2.  Usage Data: Our website may automatically collect certain information about how you interact with it. This includes your IP address, browser type, device information, pages visited, and the duration of your visit. Such data helps us improve our website's performance and enhance user experience.

Use of information

The information we collect is used to enhance your experience at Roco Coffee Shop. It allows us to process your orders, respond to your inquiries, and personalize your interactions with us. We may also use your information to send you promotional offers and updates about our products and services unless you opt out.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you. These partners have agreed to keep your information confidential and secure.

Data Security

Safeguarding your personal information is our top priority. We take reasonable precautions to protect it from unauthorized access, disclosure, alteration, or destruction. Our security measures include encryption, firewalls, and regular monitoring to ensure your information remains safe.